Support & FAQs

Here you will find answers to frequently asked questions, useful tips and our helpful customer support. Discover Lake Maggiore and book your next adventure with us!

How and when can I reach customer support?
How can I pay in the Shop?
I haven't received a booking confirmation. Is the booking still valid?
How can I cancel or change tickets?
Can I cancel a voucher?
How can I delete my Ascona-Locarno account?